Cancellation, Return & Refund Policy

1. Order Cancellation

Our food is made fresh in small batches, so you may cancel your order free of charge before it has been prepared or dispatched for delivery. Once your order is out for delivery, it can no longer be cancelled.

2. Return Policy: No Returns

We do not accept returns. Everything we sell is fresh food, so for hygiene and safety a product cannot be sent back or exchanged once it has been delivered. This applies to all our products and includes a change of mind.

3. If Something Is Wrong With Your Order

You do not need to send anything back. We will replace the item or give you a full refund, whichever you prefer, if:

• It was damaged, leaking, or spoiled on delivery
• You received an incorrect item or quantity

Please tell us within 24 hours of delivery, with a photo where possible, so we can resolve it quickly.

4. Refunds

You receive a full refund for a problem reported as above, or for an order cancelled before preparation or dispatch. Refunds are processed within 7 days. Refunds for online payments go to your original payment method via Razorpay; refunds for cash on delivery or UPI payments are arranged directly with you.

5. Contact Us

To cancel an order or report an issue, contact us as soon as possible at [email protected] or +91 93240 70794.